✨ Return & Exchange Policy

At Riyova Jewelry, we proudly offer 100% waterproof, tarnish-free jewelry made for everyday wear. Every piece is backed by our Lifetime Color Warranty—if your jewelry ever fades, you’ll get a free one-time replacement.

✨ Returns

We accept returns within 30 days of delivery. Items must be:

• Unworn and unused

• In original packaging with tags attached

• Accompanied by proof of purchase

Unauthorized returns will not be accepted.

🚫 Non-Returnable Items

For hygiene and customization reasons, we cannot accept returns on:

• Earrings, Nose Pins, and Ear Cuffs

• Custom or personalized jewelry

• Gift cards

• Sale or discounted items (FINAL SALE)

✨ Important Notice

• Claims for defective or damaged items must include photo evidence within 72 hours of delivery. Please email us at support@riyovajewelry.com.
• Sale or discounted items are FINAL SALE — they are eligible for exchange only if defective or damaged. No refunds will be issued.
• for more info, Please click & visit - Return & Exchange Policy

Our jewelry is 100% waterproof so you can do your daily routine without having to take it off! You can wear your jewelry in the shower, in the pool, to the gym, and at the beach, they will never tarnish! ✨

We feel confident that our jewelry won't lose color over time. In fact, we feel so confident about the quality that we'll provide you with a lifetime warranty on all gold or silver color issues.

If your item tarnishes, we'll send you a brand-new item. No questions asked.

RIYOVA offers a One-Year Warranty on all products. Every single piece of jewelry is rigorously tested and guaranteed to be long lasting, hypoallergenic, tarnish free and water resistant. If for any reason you are not completely satisfied with your purchase, our 1 year warranty has you covered. Our warranty covers production and/or workmanship defects. No risk, Store Credits only. The warranty does not apply to normal wear and tear, scratches, accidents, negligence, loss, or stolen items. For any claims made, proof of purchase is required.

Here at RIYOVA, we are always proud to curate pieces that bring a little joy and sparkle to our hustlers. Hence, we always opt for materials that bring out your style and sophistication without having to spare quality and sustainability.

Our All Budget Collection made of premium coating over top-quality Copper & Stainless Steel. or we share the details in Description.

All RIYOVA Collection & Elite Collection pieces are either 14k or 18k gold coated in thick layers over varying high quality base metals such as Sterling Silver or brass or stainless steel. Pieces are either accompanied by rich gemstones or quality pearls.

Learn more about this on our Jewelry Materials page.

Measure Your Size

Love our rings but have no idea what your ring size is? No worries, we have it all prepared. Here are the standard sizes of our rings. Simply use a measuring tape or ruler and follow our guide to identify your size.

Find your perfect ring size effortlessly! iPhone users can download Ring Sizer by Jason Withers, and Android users can use the Ring Sizer app.

Adjustable Size (Resizable) - 3 to 11.5

Method 1: Ribbon & Chart

All you need to measure your finger size is ribbon, ruler, marker and our chart.

How to Do:

1.Cut a piece of string or paper to a length of around 10 centimeters (cm).

2.Wrap the paper or string around your finger at the point where the ring should sit. Pull so that the string fits comfortably around your finger - not too tight and not too loose.

3.Use a pen to mark the point where the end of the string or paper overlaps itself.

4.Lay the string or paper out against a ruler or tape measure, and measure the length (mm) from its end to the point you have marked with pen.

This measurement will give you your finger circumference.

Method 2: Conversion Chart

Measuring Ring Size With Our Ring Size Chart Given Below:

How to Determine Ring Size

1. Simply print out the guide and place a ring the wearer already owns over the circles, matching the inside of the ring to the circle nearest in size.

2. If the ring is between two circle sizes, choose the larger size. 

3. Our printable ring size guide includes a Ring Sizer. Carefully cut out the ring sizer and the designated slot. Then, follow the instructions provided to determine your ring size.

Necklace Size Guide

Here’s a complete necklace length guide:

• 28cm (11 inches): A tight choker or collar, sitting very high on the neck. Best for bold, statement looks.
• 40cm (16 inches): A classic choker, sitting snugly around the base of the neck. Ideal for petite frames or layering.
• 45cm (18 inches): The most common length, resting at the collarbone. Perfect for everyday wear and pendants.
• 50cm (20 inches): Falls slightly below the collarbone, offering a relaxed yet elegant look, great for layering.
• 60cm (24 inches): Hangs at the upper chest, perfect for statement pendants or a bold, sophisticated look.
• 80cm (31 inches): A long opera-length necklace, draping down to the mid-torso. Can be worn as a single strand or doubled for layering.