Política de envío
Complimentary Shipping Worldwide
We offer reliable and efficient shipping options to ensure your orders arrive on time. Find details on delivery times, shipping costs, and tracking information to make your shopping experience smooth and convenient. If your country isn't listed at checkout, please contact us at support@riyovajewelry.com.
What Is the Delivery Time?
**Express Shipping Estimate: 4-6 business days approx. (Charges applicable)
Complimentary Shipping Estimate: 1-2 business weeks approx.
Our made to orders typically ship within 2-4 weeks.
We are glad to bring our customers great value and service. That’s why we provide shipping from our warehouses by DHL, FedEx or EMS and in the USA by USPS.
Where Does Riyova Ship?
SHIPPING TO OVER 200+ COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 2-3 Business days |
| Canada, Europe | 2-3 Business days |
| Australia, New Zealand | 2-3 Business days |
| Mexico, Central America, South America | 2-4 Business days |
*This doesn’t include our 1-2 days processing time.
*Please note these timelines are just an estimate & not a guaranteed delivery time.*
For faster delivery, shipping upgrades are available at checkout. Choose the option that best suits your timely needs to ensure a smooth shipping experience for you.
Incorrect Address:
Before completing your purchase, please take a moment to ensure that your shipping address is accurate. We want to emphasize that we are NOT responsible for packages delivered to an incorrect address. We will ship your order to the address given to us by you at checkout. If you need to change your address after checkout, email us within 24 hours at support@riyovajewelry.com and we will try our best to change it for you. However, if your order has already shipped to the first address given to us by you, we cannot be held responsible for incorrect shipping address. It is the buyer's responsibility to verify and confirm that all shipping information is correct prior to finalizing the purchase.
Delivery Time Variations: Please note that delivery times may vary due to circumstances beyond our control, such as weather conditions, customs procedures, difficulty in accessing your property, or temporary technical issues at postal facilities. If any of these unexpected delays occur, we sincerely thank you for your patience and understanding.
Customs Delays: It's important to be aware that customs processing may sometimes result in packages being held up, leading to delays in delivery times. In such cases, customers are responsible for covering any import duties and taxes that may apply in their country.
During the Holidays: Please be aware that during the holiday season, you might experience longer delivery times than usual. We appreciate your understanding and patience during this busy period.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. Track your product - Click Here
If you have any other questions, please contact us and we will do our best to help you out.