✨ Return & Exchange Policy

At Riyova Jewelry, we proudly offer 100% waterproof, tarnish-free jewelry made for everyday wear. Every piece is backed by our Lifetime Color Warranty—if your jewelry ever fades, you’ll get a free one-time replacement.

✨ Returns

We accept returns within 30 days of delivery. Items must be:

• Unworn and unused

• In original packaging with tags attached

• Accompanied by proof of purchase

Unauthorized returns will not be accepted.

🚫 Non-Returnable Items

For hygiene and customization reasons, we cannot accept returns on:

• Earrings, Nose Pins, and Ear Cuffs

• Custom or personalized jewelry

• Gift cards

• Sale, Offer & discounted items (FINAL SALE)

✨ Important Notice

• Claims for defective or damaged items must include photo evidence within 72 hours of delivery. Please email us at support@riyovajewelry.com.
• Sale or discounted items are FINAL SALE — they are eligible for exchange only if defective or damaged. No refunds will be issued.
• for more info, Please click & visit - Return & Exchange Policy

Our jewelry is 100% waterproof so you can do your daily routine without having to take it off! You can wear your jewelry in the shower, in the pool, to the gym, and at the beach, they will never tarnish! ✨

We feel confident that our jewelry won't lose color over time. In fact, we feel so confident about the quality that we'll provide you with a lifetime warranty on all gold or silver color issues.

If your item tarnishes, we'll send you a brand-new item. No questions asked.

RIYOVA offers a One-Year Warranty on all products. Every single piece of jewelry is rigorously tested and guaranteed to be long lasting, hypoallergenic, tarnish free and water resistant. If for any reason you are not completely satisfied with your purchase, our 1 year warranty has you covered. Our warranty covers production and/or workmanship defects. No risk, Store Credits only. The warranty does not apply to normal wear and tear, scratches, accidents, negligence, loss, or stolen items. For any claims made, proof of purchase is required.

Ring Size Guide

Love our rings but have no idea what your ring size is? No worries, we have it all prepared. Here are the standard sizes of our rings. Simply use a measuring tape or ruler and follow our guide to identify your size.

👉 Method 1: Mobile Application

Find your perfect ring size effortlessly! iPhone users can download Ring Sizer by Jason Withers, and Android users can use the Ring Sizer app.

👉 Method 2: Ribbon & Chart

All you need to measure your finger size is ribbon, ruler, marker and our chart.

What you need:
• String or paper strip
• Ruler (mm)
• Pen

Steps:

1. Cut a strip about 10 cm long
2. Wrap it around your finger where the ring will sit
3. Ensure it feels snug but comfortable
4. Mark where the ends overlap
5. Measure the length in millimeters

This number is your finger circumference, which determines your ring size.

👉 Method 3: Conversion Chart

Measuring Ring Size With Our Ring Size Chart Given Below:

👉 Adjustable Size (Resizable) - 3 to 11.5

Necklace Size Guide

Here’s a complete necklace length guide:

28 cm (11")
Tight choker, sits high on the neck, bold and statement

40 cm (16")
Classic choker, snug at the base of the neck

45 cm (18")
Most popular, rests on the collarbone, perfect for everyday wear

50 cm (20")
Falls slightly below the collarbone, relaxed and elegant

60 cm (24")
Sits on upper chest, ideal for pendants

80 cm (31")
Long length, can be layered or doubled

Bracelet Size Guide

What you need:
• Measuring tape or string
• Ruler

Steps:

1. Wrap the tape or string around your wrist (where bracelet sits)
2. Keep it snug but not tight
3. Note the measurement in cm or mm

Need Help?

If you're unsure about your size, our team is ready to guide you so you get the perfect fit the first time.